Agentic AI Revolutionizes Pharmacovigilance, Reclaims 40% Capacity

Pharmaceutical companies are increasingly turning to artificial intelligence (AI) to enhance their pharmacovigilance efforts, reclaiming up to 40% of their capacity. This shift comes as organizations grapple with managing extensive volumes of patient data and safety reports, often buried within unstructured documents and transcripts. According to Deepanshu Saini, Director of Program Management at IQVIA, modern pharmacovigilance requires a comprehensive approach that goes beyond compliance checklists, emphasizing transparency in every medically relevant detail.

The adoption of intelligent automation technologies is bridging the gaps in how information is reported. By leveraging advancements in AI, natural language processing, and data orchestration tools, organizations can mitigate the information loss typically associated with manual reviews. This transformation allows safety teams to convert fragmented data into structured insights, enabling them to identify critical risks and improve patient safety.

Advancements in Intelligent Automation

AI-powered systems are becoming vital in the detection, documentation, and reporting of adverse events. By automating the extraction of unstructured data, these tools ensure all clinically relevant information is captured efficiently. Organizations utilizing intelligent automation can:

– **Organize fields of data**: Extract and structure information from clinical notes and transcripts.
– **Identify subtle risk factors**: Discover hidden data points like dosage irregularities that manual reviews might miss.
– **Accelerate report generation**: Streamline processes, allowing experts to focus on critical analysis rather than time-consuming tasks.

With clinical data often scattered across various databases, AI and automation simplify the submission and review process by consolidating information into comprehensive safety records. This evolution does not aim to replace human expertise but rather to enhance it, enabling professionals to concentrate on higher-level analysis and decision-making.

The Emergence of Agentic AI

A notable development in AI is the rise of agentic AI, designed to oversee specialized workflows with minimal human supervision. Research indicates that this technology could potentially free up 25–40% of human capacity while enhancing operational efficiency by 3.4–5.4 percentage points in the coming years.

Agentic AI surpasses basic data capture by facilitating interoperability across teams and their systems. These AI agents can monitor call transcripts, emails, and safety databases in real time, flagging high-risk cases for immediate review. This continuous flow of information accelerates reporting timelines, ensuring urgent signals receive prompt attention. For safety teams, agentic AI signifies a maturation in the industry, where automation not only supports but orchestrates workflows, allowing a shift from administrative tasks to impactful analysis.

Integrating AI into pharmacovigilance involves much more than merely implementing a program. It requires fostering a culture that prioritizes data integrity and transparency. Successful programs start with unified data architectures that connect customer relationship management (CRM) systems, call centers, and document management.

Establishing robust governance frameworks ensures that automated tools undergo the same scrutiny as human reviewers, maintaining quality checks and audit trails. As McKinsey reports, 32% of life sciences organizations plan to invest over $5 million in generative AI this year, reflecting a commitment to digital transformation that prioritizes holistic redesigns over simple point solutions.

The future of pharmacovigilance lies in intelligent collaboration, where machine precision enhances human discernment. Automation not only addresses existing reporting challenges but also transforms pharmacovigilance into a proactive discipline centered on transparency, trust, and shared intelligence. As organizations continue to invest in AI and technology, the focus will shift toward responsible automation, allowing teams to dedicate more time to analysis and improving patient safety outcomes.

Understanding the ongoing evolution of pharmacovigilance is crucial for stakeholders across the industry. With technologies like Vigilance Detect from IQVIA leading the charge, the integration of AI promises to elevate safety reporting to unprecedented levels, ultimately ensuring better health outcomes for patients worldwide.